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Agency vendor guide

The Service Summary: what your agency gets after every visit

By Matthew Brunken · Updated October 27, 2026 · 2 min read · Editorial standards

Short answer

Every visit ends with a Service Summary: the mattress inspection, the sanitation performed with the surface verified at 212°F or higher by temperature gun, and the technician's confirmation. The customer always gets a copy. With the client's or family's permission, a copy can go to your agency too.

For agencies and care teams

Regular price $249, Fall 2026 promotion price $199first mattress, any size · Fall 2026 promotion

Each additional king/California king $199; full/queen $179; twin/kids bed $149. Allow 1–2 hours per mattress. Reduced agency rates for route-efficiency partners.

Key terms used on this page

Service Summary:
Sleep Sanitation's per-visit service record, called the Service Summary: mattress inspection, sanitation performed (mattress surface verified at 212°F or higher with a temperature gun, glide rate) and technician confirmation. The customer gets a copy.
Surface temperature check:
Our technician reads the mattress surface with a temperature gun right behind the steam head and confirms it is 212°F or higher. The check is recorded on the Service Summary.

Care teams keep records, so we do too. Each mattress we clean gets its own Service Summary.

What it records

  1. Mattress inspection: ticking, construction, edge support, settling by zone, stains and odors, preliminary and finishing bed mite sensor scores, special care materials, and whether a protector is present.
  2. Sanitation performed: dry vapor steam with the mattress surface verified at 212°F or higher with a temperature gun, the glide rate used, and UV-C HEPA vacuuming.
  3. Technician confirmation: signature and time completed.

Download a blank sample Service Summary (PDF) to see the layout.

How it reaches your agency

The customer always gets a copy. When the client or family gives permission, we send a copy to the agency contact you name at booking. If an agency books several clients on one route, each mattress still gets its own Service Summary.

More detail

Our Home care and hospice hub walks through each field on the form.

Sleep Sanitation's view

This section is our view. Agencies that group visits by area are route-efficiency partners and get reduced agency rates: request agency rates. We carry a certificate of insurance, available on request, and run background checks under our hiring policy, including a national sex offender registry check. Sleep Sanitation serves Omaha, Lincoln and surrounding towns. Every visit includes dry vapor steam with the mattress surface verified at 212°F or higher with a temperature gun, HEPA vacuuming, UV-C light treatment and a moisture check before we leave. Allow 1–2 hours per mattress. Our technician removes the mattress protector during the visit and leaves a one-time supply of special detergent sheets for washing it. Enzyme treatment is used on urine. Every visit ends with a Service Summary, and a copy can go to the agency with the client's or family's permission. The first mattress is $199 Fall 2026 special (regularly $249); additional mattresses in the same visit are $199 for a king or California king, $179 for a full or queen and $149 for a twin or kids bed. Severe soiling carries a surcharge, disclosed before any work starts. Call or text (402) 512-5658, or email info@sleepsanitation.com.

Changelog

  • 27 October 2026: First published. Sources accessed on this date.

Frequently asked questions

Who gets the Service Summary?+

The customer always does. A copy can go to the agency with the client's or family's permission.

Is there a sample?+

Yes. Download the blank sample Service Summary (PDF) at /agency/sample-service-summary.pdf.

Is the Service Summary a lab report?+

No. It's a service record of what we inspected and did.

Keep reading in Agency vendor guide

Want it done for you?

Sleep Sanitation cleans mattresses only, in homes across the Omaha and Lincoln metros, using low-moisture dry vapor steam. Call or text to book.

First mattress $199 Fall 2026 special (regularly $249), any size. See the pricing page for the full price list.

Monday–Friday, 9am–6pm. Missed a call? We return calls and texts on Saturday and Sunday too.

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