What Nectar says about care
Nectar's care guidance is short and consistent across its own pages:
- Keep the cover on. The Nectar FAQ says, "We don't advise removing the mattress cover as this will void the warranty and as the underlying foam layers may get damaged in the process." Nectar's cover materials page adds that the cover is "engineered as an integral part of the mattress system."
- Spot clean, lightly. The FAQ recommends spot cleaning "with a damp cloth and mild detergent or hand soap, taking care not to let liquid reach the underlying foam layers."
- Never saturate. Nectar's stain removal guide says, "Mattresses, especially memory foam, aren't designed to get wet," and lists "Blot, don't rub" as a core rule.
Our Nectar compatibility guide has the full quotes and how our method lines up with them.
How we clean a Nectar
- HEPA vacuum the cover in place. Top panel, borders and seams, with the cover zipped on.
- Dry vapor steam in low-moisture passes. Heat reaches the cover and the layer just below it without soaking the foam.
- Spot treatment where you need it. Enzyme product applied sparingly and blotted, never poured.
- HEPA vacuum again. A second pass lifts what the heat loosened.
Why low moisture matters on memory foam
Memory foam soaks water up fast and lets it go slowly. Our guides on what happens when memory foam gets wet and why foam mattresses are slow to dry explain why we keep water out of the foam. Nectar's own guidance says the same thing.
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